Add Human + AI Live Chat to the Services You Offer Your Clients.
The BSC Partner & Reseller Program gives agencies, technology providers, consultants and service companies a practical way to introduce live chat to their clients, manage assigned businesses and create new service opportunities.
Built for businesses that already serve other businesses.
If your company builds websites, manages marketing, provides technology services or supports business customers, BSC Live Chat can become an additional service you offer your clients.
Instead of developing and maintaining your own live chat platform, you can use BSC's Human + AI technology and dedicated Partner Portal.
Ideal BSC Partners
- ✓Web design and development agencies
- ✓Digital marketing and SEO agencies
- ✓IT service and technology companies
- ✓CRM and automation consultants
- ✓Business consultants
- ✓Call centers and customer-support providers
- ✓Lead-generation agencies
- ✓Managed service providers
- ✓Independent web developers
How BSC Live works for each type of partner.
BSC Live can be offered in different ways depending on the services your business already provides. Your clients can answer their own website chats, or your team can provide managed live chat support for assigned client companies.
Web Design & Development Agencies
Add BSC Live Chat to the websites you build or manage. Your clients can answer their own chats using their BSC accounts, or you can offer live chat as an additional managed service.
Digital Marketing & SEO Agencies
Give your clients another way to engage the website traffic you help generate. Add Human + AI live chat to marketing packages so visitors can ask questions and start conversations directly from the website.
IT Service & Technology Companies
Add BSC Live Chat to your technology services without building and maintaining your own chat platform. Help clients connect their websites, manage access and provide ongoing support.
CRM & Automation Consultants
Add website conversations to the customer journey. BSC Live can help clients capture inquiries through live chat while you support their broader sales, customer-service and automation processes.
Business Consultants
Introduce Human + AI live chat to clients that want to improve website communication and customer engagement. BSC Live can be offered as part of a broader business-service solution.
Call Centers & Customer-Support Providers
Expand beyond phone support by offering website live chat to your clients. Your Partner Chat Agents can answer conversations for assigned businesses, creating an additional managed customer-support service.
Lead-Generation Agencies
Give website visitors a direct way to start a conversation instead of relying only on forms or phone calls. Live chat can complement the traffic and lead-generation services you already provide.
Managed Service Providers
Add BSC Live Chat to your portfolio of managed business services. Manage assigned client companies and provide live chat as another recurring service alongside your existing technology and support offerings.
Independent Web Developers
Offer Human + AI live chat when building or maintaining client websites. Install the BSC widget without developing your own live chat software and give clients access to a professional chat platform.
Client-Managed Chat
Your client uses their own BSC Client Administrator and Client Chat Agent accounts to communicate directly with website visitors. This works well for partners that want to provide the technology while the client manages its own conversations.
Partner-Managed Chat
Your authorized Partner Chat Agents answer conversations for assigned client companies through the BSC Partner Portal. This is ideal for call centers, support providers and agencies that want to offer managed live chat services.
BSC provides the live chat platform. You decide how to package and deliver the service to your clients.
Manage multiple client companies from one place.
BSC Partners receive access to a dedicated Partner Portal designed to help manage live chat operations across assigned client businesses.
Assigned Companies
View the client businesses assigned to your Partner account from one centralized portal.
Live Chats
Authorized Partner team members can manage visitor conversations for their assigned client companies.
Team Management
Partner Administrators can manage Partner Chat Agents and control which client companies they are authorized to support.
AI Assistance
Agents can use AI-generated response suggestions to help answer visitors faster while maintaining human oversight.
Chat Transfers
Transfer active conversations to eligible Partner team members when another agent needs to continue the conversation.
File Attachments
Partner Chat Agents can send supported files during conversations when additional information needs to be shared.
Offer managed live chat services to your clients.
BSC Partners can do more than introduce the platform. Depending on the partnership and client arrangement, your own team can provide live chat support for assigned client businesses.
This gives web agencies, marketing companies, IT providers and customer-service organizations an opportunity to expand their existing services without building a live chat system from scratch.
Partner Chat Agents Can
- ✓Access authorized client companies
- ✓Answer website visitor conversations
- ✓Use AI-generated reply suggestions
- ✓Send supported file attachments
- ✓Transfer eligible conversations
- ✓Work across assigned clients from the Partner Portal
Create more value from the clients you already serve.
New Revenue Opportunities
Create additional revenue opportunities by introducing BSC Live Chat or adding managed chat services to your existing business offerings.
Expand Your Services
Add Human + AI live chat to your service portfolio without developing your own live chat software.
Centralized Management
Manage assigned client companies and supported conversations through a dedicated Partner Portal.
Role-Based Access
Partner Administrators manage the operation while Partner Chat Agents receive access appropriate to their assigned clients and responsibilities.
Human + AI
Combine human customer service with AI assistance to help teams respond efficiently while keeping people in control of conversations.
BSC Technology
Focus on your customers and services while BSC provides the underlying live chat platform.
A simple path to becoming a BSC Partner.
1. Join the Program
Contact BSC to discuss your business, clients and the type of partnership you are interested in.
2. Get Partner Access
Approved partners receive access to the BSC Partner Portal and the tools available for their partnership.
3. Introduce Your Clients
Identify businesses in your client portfolio that could benefit from Human + AI website live chat.
4. Connect the Website
BSC Live Chat can be added to an approved client website using a lightweight widget installation.
5. Manage the Service
Use the Partner Portal to manage assigned companies, authorized team members and supported conversations.
6. Grow the Partnership
Add additional eligible clients as your relationship with BSC grows.
Interested in becoming a BSC Partner?
Tell us about your business and the clients you serve. We'll discuss the Partner or Reseller arrangement that fits your organization.