Add Human + AI Live Chat to the Services You Offer Your Clients.
The BSC Partner & Reseller Program gives agencies, technology providers, consultants and service companies a practical way to introduce live chat to their clients, manage assigned businesses and create new service opportunities.
Built for businesses that already serve other businesses.
If your company builds websites, manages marketing, provides technology services or supports business customers, BSC Live Chat can become an additional service you offer your clients.
Instead of developing and maintaining your own live chat platform, you can use BSC's Human + AI technology and dedicated Partner Portal.
Ideal BSC Partners
- ✓Web design and development agencies
- ✓Digital marketing and SEO agencies
- ✓IT service and technology companies
- ✓CRM and automation consultants
- ✓Business consultants
- ✓Call centers and customer-support providers
- ✓Lead-generation agencies
- ✓Managed service providers
- ✓Independent web developers
Manage multiple client companies from one place.
BSC Partners receive access to a dedicated Partner Portal designed to help manage live chat operations across assigned client businesses.
Assigned Companies
View the client businesses assigned to your Partner account from one centralized portal.
Live Chats
Authorized Partner team members can manage visitor conversations for their assigned client companies.
Team Management
Partner Administrators can manage Partner Chat Agents and control which client companies they are authorized to support.
AI Assistance
Agents can use AI-generated response suggestions to help answer visitors faster while maintaining human oversight.
Chat Transfers
Transfer active conversations to eligible Partner team members when another agent needs to continue the conversation.
File Attachments
Partner Chat Agents can send supported files during conversations when additional information needs to be shared.
Offer managed live chat services to your clients.
BSC Partners can do more than introduce the platform. Depending on the partnership and client arrangement, your own team can provide live chat support for assigned client businesses.
This gives web agencies, marketing companies, IT providers and customer-service organizations an opportunity to expand their existing services without building a live chat system from scratch.
Partner Chat Agents Can
- ✓Access authorized client companies
- ✓Answer website visitor conversations
- ✓Use AI-generated reply suggestions
- ✓Send supported file attachments
- ✓Transfer eligible conversations
- ✓Work across assigned clients from the Partner Portal
Create more value from the clients you already serve.
New Revenue Opportunities
Create additional revenue opportunities by introducing BSC Live Chat or adding managed chat services to your existing business offerings.
Expand Your Services
Add Human + AI live chat to your service portfolio without developing your own live chat software.
Centralized Management
Manage assigned client companies and supported conversations through a dedicated Partner Portal.
Role-Based Access
Partner Administrators manage the operation while Partner Chat Agents receive access appropriate to their assigned clients and responsibilities.
Human + AI
Combine human customer service with AI assistance to help teams respond efficiently while keeping people in control of conversations.
BSC Technology
Focus on your customers and services while BSC provides the underlying live chat platform.
A simple path to becoming a BSC Partner.
1. Join the Program
Contact BSC to discuss your business, clients and the type of partnership you are interested in.
2. Get Partner Access
Approved partners receive access to the BSC Partner Portal and the tools available for their partnership.
3. Introduce Your Clients
Identify businesses in your client portfolio that could benefit from Human + AI website live chat.
4. Connect the Website
BSC Live Chat can be added to an approved client website using a lightweight widget installation.
5. Manage the Service
Use the Partner Portal to manage assigned companies, authorized team members and supported conversations.
6. Grow the Partnership
Add additional eligible clients as your relationship with BSC grows.
Interested in becoming a BSC Partner?
Tell us about your business and the clients you serve. We'll discuss the Partner or Reseller arrangement that fits your organization.