Your competitive edge.
Business Solution Center is an extension of your company, providing all-in-one customer support and comprehensive call center services.
We are your inbound Call Center. Whether you need us to handle calls on a 24/7 basis or supplement your team when they are overloaded, we will never miss your incoming call.
While we are a Call Center, we don’t sound like a “Call Center”. We sound like you. We can address customer concerns on your behalf with thoughtful responses to every conceivable type of issue in the passenger transportation industry. Whether it is a request for rates, a new order or a complaint about a driver, we handle calls the same way you would.
Need help with data management? We offer cost-effective data entry solutions. Whether you are seeking to acquire data such as email addresses, phone numbers or other marketing data.
We have the resources to provide it. If you collect business cards at a trade show and need to get the data into a spreadsheet format, we can handle the for you. We aren’t just another answering service. We are a highly specialized, technology-rich company that will boost your level of performance by handling routine data entry functions at a fraction of the price it would cost to hire someone in-house.
Never miss an incoming call or opportunity again! Our reservations and dispatch team will provide a prompt answer of your incoming calls.
Whether you want us to answer them.
On the first ring or answer on the third ring to assist you live dispatchers, we will receive the call and dispatch the request immediately according to your standard protocols. We are an extension of your staff.
Every incoming call is an opportunity to earn money. We promise to answer your phone as soon as it rings and deliver fast, efficient service for your customers. Time is money and we understand that.
Our call center is technology-based and utilizes the latest, most secure technology to protect your company data as well as your customer’s personal data. All data is kept private and confidential and stored with encrypted technology protected by layers of security walls.
With nearly two decades of experience, we are experts in call center management. We are the trusted partner of Cab & Transport, Hotels and Food delivery companies.We are the best choice for outsourcing your inbound calls.
Our global reach and technology enable us to provide service in virtually any country. We answer the phone in the correct language of your country. No matter where in the world you conduct business, we are ready to serve.
First impressions are lasting impressions. We take training seriously to make sure that your phone is answered exactly the way you would expect. We are dedicated to delivering high-level service to callers placing reservations for taxis, limousines and bus companies. Customer care is top priority and well-trained agents ensure your customers will be well taken care of.
Passenger transportation is a 24/7 industry. We’ve got your phones covered at any time. We are here on weekends and holidays. No one likes being put off and with Business Solution Center handling your calls, no one will ever be delayed in conducting business with your company, including you.
Autopista Las Americas, Santo Domingo, DR