• Convert Your Website Visitors Into Qualified Customers.

    You are already paying for website traffic. We help recover visitors who leave without contacting you.

    Human + AI Live Chat for Any Website

    Turn website visitors into leads, customers and sales with your own staff, our professional chat agents or an AI assistant available 24/7.

    Don't let your marketing budget go to waste. Many businesses invest in Google Ads, Facebook Ads, SEO, and other marketing campaigns to drive traffic to their websites, but fail to capture the visitors they have paid to attract. Without real-time engagement, many potential customers leave and may never return.

    Most businesses lose 60–80% of their website visitors without ever speaking to them. Our 24/7 multilingual live chat service helps you capture, engage, and convert those visitors into qualified leads and paying customers—maximizing the return on your marketing investment.

    ✔Human and AI-powered customer support.

    ✔Works with virtually any website

    ✔Capture leads, bookings and sales

    ✔ Let your own employees answer chats

    ✔ Automatic AI assistance when employees are unavailable

    ✔15-day free trial

    ✔ No upfront payment or credit card required. You only pay monthly for qualified leads that are approved and delivered to your business.

    ✔Performance-based and monthly plans available

    ✔ Free product promotion inside chat (we don’t just respond, we strategically showcase your best products to turn visitors into paying customers)

    Choose the service model that works best for your business:

    1. Self-Service Human + AI
    Your employees answer website chats using their client chat accounts. AI provides response suggestions and can automatically assist visitors when no employee is available.

    2. Pay Per Qualified Lead
    Our professional chat agents and AI engage visitors and collect qualified sales opportunities. You pay only for leads that meet your agreed criteria.

    3. Pay Per Chat
    Our team handles customer-service and support conversations. You pay only for valid chat sessions handled through the service.

  • INDUSTRIES WE SUPPORT

    ✔HVAC ✔Plumbing ✔Roofing ✔Home Painting Company ✔Real Estate ✔Merchant Cash Advance & Business Funding ✔Travel Agency ✔Pest Control Companies ✔Law Firms ✔eCommerce Store s ✔ Home Services ✔Med Spas & Cosmetic Clinics ✔Dental Clinics ✔Solar Companies ✔Auto Repair Shops ✔Home Remodeling ✔Home Cleaning Service ✔Insurance Agencies ✔Property Management ✔Payment Processing Company ✔ SAP Training Institutions

  • Three Ways to Use BSC Live Chat:

    Choose the service model that works best for your business:

    1. Self-Service Human + AI

    Included with the website subscription:

    ✓ One customizable website chat widget
    ✓ Up to 1,000 shared AI responses per month
    ✓ Automatic AI assistance when employees are unavailable
    ✓ AI configured using the company’s approved information
    ✓ Customer-information collection
    ✓ Lead capture
    ✓ Conversation history and reporting
    ✓ Client administrator access


    This plan is for businesses that want their own employees to answer website chats using the BSC client dashboard. AI-generated suggestions help your team respond faster, while the AI assistant can automatically assist visitors when your employees are busy or unavailable.

    2. Pay Per Qualified Lead
    This plan is for companies that want BSC’s human chat agents and AI assistant to engage website visitors, identify genuine interest and collect potential customers’ contact information. There is no monthly website or user-account fee. The client pays only when a lead meets the qualification criteria agreed upon before service begins.

    3. Pay Per Chat

    This plan is for businesses that want BSC’s professional agents and AI assistant to handle website conversations. There is no monthly website or user-account fee. The client pays only for valid chat sessions handled through the service.

    A valid chat is a conversation in which a visitor asks a genuine question and receives meaningful assistance from a BSC agent or the AI assistant.

    How BSC Live Chat Works

    Step 1 — Install the Chat Widget

    We provide a small code snippet that is added to your website. Installation usually takes only a few minutes.

    Step 2 — Provide Your Business Information

    You provide the information visitors may need, including your products, services, prices, business hours, service areas, policies and frequently asked questions.

    This approved information helps your employees, our agents and the AI assistant provide consistent answers.

    Step 3 — Select Your Service Model

    Choose one of our available options:

    ✔Self-Service Human + AI

    ✔Pay Per Qualified Lead

    ✔Pay Per Chat

    Step 4 — Start Helping Website Visitors

    Depending on your selected plan, chats can be answered by:

    ✔Your employees

    ✔BSC professional chat agents

    ✔The AI assistant

    ✔A combination of human and AI support

    Step 5 — Capture Customer Information

    The chat service can collect:

    • Name
      Phone number
      Email address
      Requested product or service
      Appointment preferences
      Project or order details Additional information required by your business

    How the AI Assistant Works:

    The BSC AI assistant uses business information approved by your company, including information available on your website, to assist visitors at any time. It can answer common questions about your products, services, prices, business hours, service areas, policies and other approved information.

    It can provide information about:

    Products and services
    Prices and available plans
    Business hours
    Service areas
    Product specifications
    Appointment procedures

    Shipping and return policies

    Current promotions

    Frequently asked questions

    Contact information

    When one of your employees is available, the AI can suggest professional responses to help the employee answer faster.

    When no human agent is available, the AI can respond automatically, help the visitor find relevant information and collect contact details.

    If the required information is unavailable or the question requires human judgment, the conversation can be escalated to your team. The AI should not invent information that your company has not approved.

    Traditional Chatbot vs. AI Chat Assistant

    A traditional chatbot follows predefined scripts, buttons and keywords. It can answer basic questions, but it may not understand requests that fall outside its programmed options.

    The BSC AI Chat Assistant provides a more natural and flexible experience. It understands questions written in everyday language and uses business information approved by your company to generate relevant responses.

    Traditional Chatbot:

    ✓ Follows predefined scripts and menus
    ✓ Responds to specific keywords
    ✓ Provides fixed answers
    ✓ Works well for simple, repetitive questions
    ✓ May not understand unexpected requests

    BSC AI Chat Assistant:

    ✓ Understands questions written naturally
    ✓ Uses the context of the conversation
    ✓ Provides information about approved products and services
    ✓ Uses your approved website and business information
    ✓ Collects customer and lead information
    ✓ Assists visitors when employees are unavailable
    ✓ Transfers conversations to a human when necessary

    The BSC AI Chat Assistant can answer common questions about your products, services, prices, business hours, service areas and policies based on the information your company approves.

    If the information required to answer a question is unavailable or human judgment is needed, the AI assistant can collect the visitor’s contact details and escalate the conversation to your team.

    The result: more natural conversations, faster responses and fewer missed opportunities.

  • Flexible Live Chat Pricing

    Choose the pricing model that fits your business. Use your own employees with AI assistance, pay only for qualified leads or pay for each chat handled by our team.

    There are no setup fees. Monthly charges apply only to the Self-Service Human + AI plan.

    Performance-based plans are billed according to the results or chat sessions delivered.

    A 15-day free trial may be available, depending on the selected plan.

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    Self-Service Human + AI Plan

    $20 per user/month

    Let your own employees answer website chats through the BSC client dashboard. AI suggestions help them respond faster, while the AI assistant can continue assisting visitors when no employee is available.

    • Website chat widget
    • Client administrator access
    • Client chat-agent accounts
    • AI response suggestions
    • Automatic AI responses
    • Human takeover and escalation
    • Customer-information collection
    • Lead capture
    • Conversation history
    • Desktop access
    • Business-hours and after-hours settings
    • AI configured with your approved business information
    • Billing: The website fee is billed monthly and includes access to the live-chat platform for one website and up to 1,000 AI-generated responses per month.
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    Pay Per Qualified Lead Plan

    $5 per approved qualified lead or confirmed booking

    No qualified lead = no charge

    Our professional chat agents and AI engage your website visitors, identify genuine buying interest and collect the information your business requires.

    • 24/7 Human + AI chat coverage

    Real-time visitor engagement

    • Lead qualification and screening
    • Name, email and phone-number collection
    • Product or service interest identification
    • Appointment and callback requests
    • Email or dashboard lead delivery
    • Sales-ready lead reports
    • Weekly performance summaries
    • Multilingual support
    • No setup fee
    • No monthly fee
    • Billing: You pay only for leads that meet the qualification criteria agreed upon before the service begins.

    Section image

    Pay Per Chat — Customer

    Service and Support Plan

    $1.20 per chat session

    Professional Human +AI assistance for customer-service, product-information and basic technical-support inquiries.

    • Human and AI chat support

    Customer-service inquiries

    • Product and service information
    • Frequently asked questions
    • Order-status assistance
    • Basic technical support
    • Escalation to your team
    • Conversation reporting
    • Multilingual support
    • No setup fee

    • Billing: You pay for each valid conversation in which a visitor receives a meaningful response. Spam, internal tests and duplicate conversations are not billed.

  • What Makes BSC Live Chat Different?

    Human expertise combined with AI efficiency

    Your employees can answer chats directly

    AI support when human agents are unavailable

    Professional BSC agents available for managed plans

    AI configured with your approved business information

    Lead-generation and customer-support options

    Flexible monthly and performance-based pricing

    Multilingual assistance

    Easy installation on virtually any website

    Conversation, lead and performance reporting

  • Why Businesses Use Our Live Chat Service?

    Never Miss a Customer Again

    Capture every opportunity—even after hours.

    Increase Leads & Sales

    Turn more website visitors into paying customers.

    Instant Response = Higher Conversions

    Speed matters—we reply to your visitors in seconds.

    24/7 Live Chat Coverage

    Your business continues generating leads even while you sleep.

    ✔Certified Live Chat Agents

    Before handling your chats, every agent must successfully complete certification and training based on your products, services, and business processes.

    ✔Confidential & Secure

    We keep all your business information, customer data, and conversations strictly confidential and protected.

    ✔Professional Customer Experience

    Friendly, knowledgeable agents represent your business as an extension of your team.

    ✔No Upfront Costs

    Start with no setup fees and pay only according to your selected plan.

    ✔Detailed Reports & Lead Tracking

    Receive qualified leads and chat reports so you can monitor performance and follow up quickly.

    ✔Support Visitors When Your Team Is Unavailable

    The AI assistant can respond to common questions and collect customer information when your employees are busy, offline or unavailable.

    ✔Help Employees Respond Faster

    AI-generated suggestions help client chat agents create faster, more consistent and professional responses.

    ✔Control Your Business Information

    The AI uses information approved by your company, including your products, services, policies and frequently asked questions.

    ✔Switch Between Human and AI Support

    Your business can use employee-only, AI-assisted or automatic AI chat based on its operational needs.

  • Contact Us

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